What Our Customers Say About Our Company

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Nathan was very awesome and such a big help. I recommend him for anybody that needs anything !!!! Thank you so much Nathan, so helpful and kind I know my son talked your ears off lol. But I’m glad you explained everything and made sure the problem was fixed even though we have a bigger problem on our hand ????????‍?? …

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Debra Moore
Belton, TX
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Nathan A. was our plumber.  He was very friendly and courteous and explained everything he needed to do for the job.  He had to replace the toilet but he also realized an existing problem with the original installation.  He fixed that problem and replaced the toilet very skillfully and professionally.  We appreciate his help and will definitely call again.

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Scotty James
Killeen, TX
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Bill Chrisman did an outstanding job on our clean out.  He was very professional and helpful.  He answered all of our questions and took the time to listen to and address our concerns.  He was timely and communicated with us whenever he came to our house.  He’s very hardworking and went the extra mile to take care of us.  We thank you very much and it was a pleasure doing business with you!

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Bryan Briones
Moffat, TX
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Kelvin the technician that came out was very knowledgeable and polite. He went above and beyond to help solve the issue. Thank you Kelvin for the outstanding work! I recommend this place of business over anyone else!

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Vincent Custard
Harker Heights, TX
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Nathan from Mt Rooter was GREAT!  Arrived quickly after calling in for water heater issues. He was very personal and extremely friendly. Replaced our old water heater in about 2 hours. Cleaned up well and we’re more than satisfied considering the circumstances.  Mr Rooter was great choice especially after hours.

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Tony Herrera
Zapcikville, TX
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Bill and James listened to what was going on and knew exactly what needed to be replaced. Didn't try to fix anything that wasn't broken. They replaced the part and explained everything that was going on and why it happened. Then they gave pointers and tips on how to maintain some of the water systems in our home.

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Chris Schultz
Killeen, TX
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Nathan and Kelvin were extremely professional.  Showed up when scheduled and completed the work in a very timely manner.  Will definitely use this company again.

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Nancy DeVries
Rogers, TX
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Kade Johnson was the best help anyone could have, I was mid full panic attack after I tried to bob the builder my toilet, he talked me through the steps and helped me figure out what my problem was. I Can not thank him enough for the peace of mind he helped me achieve.

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Jesse thibodeaux
Copperas Cove, TX
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Mr. Kelvin is thee best technician. My  husband and I were absolutely  pleased with his service, expertise in the industry and professionalism. He serviced and repaired our hot water heater in no time and was very thorough with explaining the process. Definitely recommending him from Mr. Rooter to all my family and friends!!!!

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Vronti Davis-Towles
Troy, TX
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Mr. Kelvin was the very best tech ever!  Great conversation about the past up in Dallas, Waco TX.  Came in, installed the disposal, explained the warranty, reset button, allen wrench etc. Also what to do if blades lock up, if unit is just humming, etc. Kelvin is a great guy, and a great tech.  We were doing some serious reminising,   Adamson HS in Dallas, then on to the Baylor Bears in Waco TX.  Kelvin was there during the time RG3 was QB.  it is definitely a small small world!  Tom Brady

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Tom Brady
Nolanville, TX
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Kelvin took care of a leak under our kitchen sink quickly, efficiently, and was very professional. We will definitely call MR ROOTER again if we have plumbing issues. The office staff were great to work with, too!

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Theresa Tefertiller
Moffat, TX
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We had to have our entire pipe system replaced under our house and the team at Mr Rooter was fast, friendly, and even cost effective for such a HUGE job! Kade and James were thorough with their work and very kind! We will use Mr rooter again, but hopefully not soon haha

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McKenzie Johnson
Little River Academy, TX
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I had a hiccup to schedule the appointment, however the plumber Kelvin was very professional and respectful. Answered all questions I had and completed the job promptly and efficiently. Thank you! He needs a raise!

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Monica Peterson
Killeen, TX
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The technician Kelvin was Extremely knowledgeable and friendly. He knew exactly what the problem was and walked me thru the steps to fix the problem as he preformed them. Kelvin is a great representation of the company and I highly recommend the company because of my experience with him. Thanx again

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Rondale Williams
Kempner, TX
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If I could rate  Kade and Tyler 50 stars I would. The were very professional and worked very hard. They made sure the job was complete. They really made me feel at ease. You usually wait for companies to say "well",. They just kept working. I am a customer forever. THANKS so much.

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Ramona Wingate
Holland, TX
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I had two gentlemen visit from Mr. Rooter visit my home to make a repair.  They were great, courteous, and very professional. I knew what the problem was prior to them arriving. In this world today you can research anything in minutes with social media and the internet.  The two gentlemen came into my home and within 3 to 5 minutes they had diagnose the problem and it took another 30 minutes to repair. Of course they had to get parts but when they started it was spot on!! Thank you Kelvin and Tyler for great work.  If there is ever a next time I will ask for these technicians again.

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Kenneth Miller
Harker Heights, TX
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Kelvin is an excellent and professional technician. He came to our house Sunday night to help troubleshoot a broken water heater. The next morning he arrived early and removed the old water heater and replaced it. He is extremely knowledgeable and would recommend him to anyone!

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Sarah Kopaciewicz
Copperas Cove, TX
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Kelvin was very knowledgeable about my broken pipe situation. He also gave advice regarding my hot water tank. His work was very fast and thorough. Highly recommended!

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Ricky Tee
Belton, TX
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Kelvin came out to look at my water heater and was very quick with the diagnosis and fixed the problem. Then he was kind enough to check my kitchen faucet and it was needing to be replaced. He did a great job and was very clean about his work.

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Rogers Engleton
Killeen, TX